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Gripes about telephone companies move them to top of utility agency consumer...

By Rita R. Robison, Consumer Specialist Telecommunications companies rose to the top of the Washington Utilities and Transportation Commission’s consumer complaint list in 2010. Energy companies...

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Washington state tops list of seat belt users for 2010

By Rita R.  Robison, Consumer Specialist Along with Hawaii, Washington is the highest in seat belt use in the nation with 97.6 percent usage last year. Thirteen other states and the District of...

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What are your rights when your flight is canceled or delayed?

By Rita R. Robison, Consumer Specialist Had a flight canceled due to Hurricane Irene? Although you can ask for a full refund, you’ll probably want to keep working with your airline to get another...

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Recommendations for consumers on state ballot issues 2011

By Rita R. Robison Have you voted yet? Or, are you having trouble making up your mind? Or, have you just not had the time to get the issues figured out yet? If you need help, here are recommendations...

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State fines, shuts down nine moving companies operating without permits; one...

State regulators took action yesterday against 10 moving companies that have been operating without permits in Washington. The Washington Utilities and Transportation Commission fined four residential...

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